Shipping
- Free U.S. shipping on orders of $100 or more. Otherwise, U.S. shipping is a flat $7.00.
- Orders placed by 3 p.m. Mountain Time usually ship the same business day.
- U.S. delivery usually takes 2 to 5 business days by USPS Ground Advantage (the carrier's estimate).
- Local to Kimberly, Idaho? Choose local pickup at checkout, with no shipping charge.
- We also ship to Canada, Australia and Taiwan.
Returns and exchanges
- Return eligible items within 14 days of delivery. Items must be unworn and unwashed, with the original tags attached, and free of any scents or hair.
- You choose: a refund, store credit that never expires, or an exchange (U.S. orders).
- Exchanging? We pay to ship your new item (one exchange per order).
- Damaged or not what you ordered? Email us within 7 days of delivery and we'll make it right, and we cover the shipping for our mistakes.
- Sale Rack items and accessories are final sale.
Full return policy and how to start a return · Shipping policy · Questions? hello@lizalous.shop
